Information Technology Services

Jeffrey Davis has been at the leading edge in the constantly evolving field of Information Technology and eCommerce, representing both providers and users of Information Technology (IT). Mr. Davis has written and presented extensively on the unique issues in the IT arena and offers a valuable network of technology and industry partners with unprecedented experience in these areas. Mr. Davis has also served as principal counsel for both vendors and users of IT solutions for records management and eDiscovery engagements.

Mr. Davis is dedicated to helping clients develop comprehensive solutions to their IT needs, minimizing risks and costs, increasing efficient use of available IT solutions and, where necessary, maintaining compliance with all applicable governmental regulations and statutes in heavily regulated industries such as finance and health care, as well as attaining industry best practices. Mr. Davis has also represented clients in disputes in IT-related matters, such as failed implementations and non-performing systems.

Mr. Davis routinely assists his vendor and user clients with a wide range of matters and in a myriad of ways, including:

• Software Development, Implementation/Integration, Maintenance/Support, Licensing and Distribution (including Reseller arrangements, and SaaS and related platforms)

• Electronic Commerce (including Web/Online Services, Digital Signatures, Website Development)

• Healthcare, Financial Services, Logistics Management, Data Warehousing, eLearning/LMS

• Licensing/Use of SDK (Software Development Kits)

• Creative Business Ventures/Strategic Alliances/M&A

• Software Compliance Audits

• Data Handling (Processing, Transfer and Warehousing)

• Resource and Relationship Management Solutions (including ERM and CRM)

• Performance/Service Level Metrics

• Business Continuity/Disaster Recovery

• Cybersecurity/Privacy/Data Protection (Foreign and Domestic, including GDPR)

• Dispute Resolution

Examples of IT engagements include:

• Perform high-level review of proposed contracts, including ‘click-thru” agreements, to enable clients to properly assess risks and cost controls

• Advise clients on all matters of eCommerce, including acquisition and implementation of complete eCommerce solutions, interfacing with the client’s Billing, Accounting and Inventory systems

• Represent vendors and users of eLearning/Learning Management Systems (LMS) in various industries

• Represent clients in disputes involving failed system implementations

• Represent vendors and users of logistics management systems, involving integration with inventory, accounting and shipping systems

• Represent clients in developing, licensing and implementing trading platforms

• Represent clients in multi-party, multi-jurisdictional government subcontract for the fulfillment of medical services and supplies to developing countries

• Represent related entities in developing, licensing and implementing a trading system to analyze market data and generate trade orders for international exchanges

• Represent health care service providers with the acquisition and implementation of core administration system solutions, EMR and medical diagnostic solutions, and claims management and payment systems, usually involving the coordination of several IT providers

• Represent financial institution clients in the outsourcing (or transitioning) of core processing functions to third party provider

• Represent clients regarding software compliance audits, including negotiating scope of audit and resolution of any related disputes

• Represent broker-dealers in the development and operation of proprietary trading/exchange platforms

• Represent manufacturing companies in the integration of ERM and CRM solutions

• Represent a large regional hardware and heavy equipment retailer to develop and implement a complete eCommerce solution, interfacing with the client’s Billing, Accounting and Inventory systems